Administration

Hedy McDermott is the billing manager for Continuum Homecare Solutions and Continuum Medical Staffing. She has been with Continuum since 2007. Hedy went to the Florida College for Medical and Dental Assistants in 1983. She worked for several large physicians groups prior to relocating to Northern Virginia. Hedy and her husband live in Fairfax Virginia.

Sue Steiger has more than 25 years in the healthcare field and has been with Continuum for over 13 years. Sue currently is working with over 375 Behavior Health employees in 8 states and assists in finance and payroll. Sue loves to travel the world from the tropics to Northern Europe and visiting her daughter who resides there as an English teacher. She holds a business degree in administration.

Carolyn Donahue has been with Continuum for 9 years as a Staff Accountant in the Finance Department. She handles all financial transactions company wide and recently took on administering benefits for all of our employees. While she does not get to experience the day to day interaction with our clients, she is proud to be part of a company that does such a great things for children. Carolyn has been married for 12 years with two children and lives in Springfield, VA.

Bethany began her career in ABA in 2013 and joined Continuum in 2018 as a Senior Consultant.  She has worked with children and adults with disabilities in a variety of settings to include: schools, private family homes, sheltered workshops, state hospitals and community-based group homes.  Bethany has presented at the state and international levels on Work and Home Based Interventions for An Adult with Mental Illness.  During her time working in residential care, she created, systemized and replicated programs geared towards adaptive skill acquisition and increasing independence. Prior to  her work in human services, she had extensive supervisory experience in the fields of health care, education and operations.  Bethany earned her Bachelor’s Degree in Psychology from Old Dominion University and her Master’s Degree in Applied Behavior Analysis from Shenandoah University.

Andy Neatrour has worked as an Insurance Authorization Specialist for the Continuum Group since April 2018. He graduated from George Mason University in May 2017, with a Bachelor of Fine Arts in Creative Writing. Over the years, he has been employed in a variety of positions involving personnel and money management, but has especially appreciates the mission and comradery demonstrated by the Continuum family. In his free time, Andy enjoys tabletop RPGs, drumming, and writing. He looks forward to getting married in October 2019.”

Deborah Harm-Johnson is the HR Manger of Continuum Behavioral Health and holds a license in Pediatric Nursing, which she obtained in Aschaffenburg, Germany. She has been with Continuum since October of 2015 and manages all offices within Continuum Behavioral Health from our Headquarters Office in McLean, VA. Deborah, her husband and her 2.5-year-old son live in Columbia, MD and enjoy traveling and making new memories.

Kayla Rapavi is the payroll manager of Continuum Group. She started with Continuum in 2013, and now handles all payroll for the entire company. She also handles all of the billing for Continuum Behavioral Health. In her free time, Kayla enjoys spending time with her husband and dog, traveling, and going to country concerts.

Kendra studied Human Services with a concentration in Family Psychology at Carson Newman University in Knoxville, TN. Before coming to Continuum, she held a number of positions working with and assisting both special needs children and adults. Most recently, she worked as a preschool teacher and enjoyed being a part of the day to day development of young children! Kendra is a native Virginian but being from a military family, she grew up all over the South. For the past two years, Mrs. Ruckner and her husband lived in Norman, Oklahoma. It was a great experience but she missed Virginia every day! They have been married almost three years and have two dog who they adore. When she is not taking care of them or working, she loves to read, travel and has recently discovered a love of  pottery making. Kendra is happy to be of help and is excited to be a part of the Continuum family!

Melissa joined the Continuum team in early 2018. She handles all the scheduling needs for the Virginia, Maryland, District of Columbia, New Jersey, Pennsylvania and Delaware staff members, as well as various other administrative duties. Often referring to scheduling as a “live game of Tetris” she loves creating client/staff matches. Prior to joining the Continuum family, Melissa lived in County Donegal, Ireland for five months and is excited to get back to visit more of Europe for her honeymoon in the Spring.

Whitman is a member of our HR team at Continuum and holds a Bachelor’s of Science in Business with a focus in Human Resources Management. She plans to pursue her MBA as well. She has worked with the Continuum family since 2015 and thoroughly enjoys the new experiences and growth she’s had. As an auditor, Whitman ensures that all medical documentation is compliant with insurance requirements and matches what is billed. Whitman is also responsible for resolving denied claims issues for Continuum to receive payment for services provided. In her spare time, Whitman enjoys crafting greeting cards, baking/cooking, dancing, singing, and exploring the outdoors.

Erin has spent most of her adult life in Denver, Colorado and attended school at Red Rocks Community College for an AA in Business Management & Marketing. She currently enjoys spending time outdoors with her family, Music, Table-top games, and Pop-culture.